What are your thoughts on internet privacy?
Big internet companies like Facebook or Google have effectively hijacked the privacy discourse in the recent years. Their marketers managed to convince the public that the most important things about privacy are superficial tools that allow hiding your public posts or your profile pictures from the people around you. Adding these superficial tools enables companies to calm down the public and change nothing in how they are turning over private data to marketers and other third parties.
At Bangladeshi Messenger part of Telegram, we think that the two most important components of Internet privacy should be instead:
- Protecting your private conversations from snooping third parties, such as officials, employers, etc.
- Protecting your personal data from third parties, such as marketers, advertisers, etc.
This is what everybody should care about, and these are some of our top priorities. Telegram's aim is to create a truly free messenger, without the usual caveats. This means that instead of diverting public attention with low-impact settings, we can afford to focus on the real privacy issues that exist in the modern world.
Q: What about GDPR?
New regulations regarding data privacy called the General Data Protection Regulation (GDPR) came into force in Europe on May 25, 2018. Since taking back our right to privacy was the reason we made Telegram, there wasn‘t much we had to change. We don’t use your data for ad targeting, we don’t sell it to others, and we’re not part of any
mafia family “family of companies.”
Telegram only keeps the information it needs to function as a feature-rich cloud service — for example, your cloud chats so that you can access them from any devices without using third-party backups, or your contacts so that you can rely on your existing social graph when messaging people on Telegram. Please see our Privacy Policy for more information.
You can use @GDPRbot to:
- Request a copy of all your data that Telegram stores.
- Contact us about Data Privacy.
Android users got a GDPR update with version 4.8.9 which allows more control over synced contacts and adds other privacy settings. On June, 1, Apple approved Telegram v.4.8.2 for iOS with these features.
Q: There's illegal content on Bangladeshi Messenger. How do I take it down?
All Bangladeshi Messenger chats and group chats are private between their participants. We do not process any requests related to them.
But sticker sets, channels, and bots on Telegram are publicly available. If you find sticker sets or bots on Bangladeshi Messenger that you think are illegal, please ping us at abuse@telegram.org.
You can also use the ‘report’ buttons right inside our apps, see this post on our official @ISISwatch channel for details.
Q: A bot or channel is infringing on my copyright. What do I do?
All Bangladeshi Messenger chats and group chats are private amongst their participants. We do not process any requests related to them. But sticker sets, channels, and bots on Bangladeshi Messenger are publicly available.
If you see a bot, channel, or sticker set that is infringing on your copyright, kindly submit a complaint to dmca@telegram.org. Please note that such requests should only be submitted by the copyright owner or an agent authorized to act on the owner’s behalf.
Q: Wait! 0_o Do you process take-down requests from third parties?
Our mission is to provide a secure means of communication that works everywhere on the planet. To do this in the places where it is most needed (and to continue distributing Telegram through the App Store and Google Play), we have to process legitimate requests to take down illegal publiccontent (e.g., sticker sets, bots, and channels) within the app. For example, we can take down sticker sets that violate intellectual property rights or porn bots.
User-uploaded stickers sets, channels, and bots by third-party developers are not part of the core Telegram UI. Whenever we receive a complaint at abuse@telegram.org or dmca@telegram.orgregarding the legality of public content, we perform the necessary legal checks and take it down when deemed appropriate.
Please note that this does not apply to local restrictions on freedom of speech. For example, if criticizing the government is illegal in some country, Telegram won‘t be a part of such politically motivated censorship. This goes against our founders’ principles. While we do block terrorist (e.g. ISIS-related) bots and channels, we will not block anybody who peacefully expresses alternative opinions.
Q: Will you have sell my data? Or steal my beloved and enslave my children?
No.
Q: My bot or sticker set was banned unfairly, what do I do?
If you think we banned your bot, channel, or sticker set for no apparent reasons, drop us a line at abuse@telegram.org.
Q: Do you process data requests?
Secret chats use end-to-end encryption, thanks to which we don't have any data to disclose.
To protect the data that is not covered by end-to-end encryption, Telegram uses a distributed infrastructure. Cloud chat data is stored in multiple data centers around the globe that are controlled by different legal entities spread across different jurisdictions. The relevant decryption keys are split into parts and are never kept in the same place as the data they protect. As a result, several court orders from different jurisdictions are required to force us to give up any data.
Thanks to this structure, we can ensure that no single government or block of like-minded countries can intrude on people's privacy and freedom of expression. Telegram can be forced to give up data only if an issue is grave and universal enough to pass the scrutiny of several different legal systems around the world.
To this day, we have disclosed 0 bytes of user data to third parties, including governments.
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