Account in Bangladeshi Messenger

Account

Q: How do I log out?

Remember, that you can use Bangladeshi Messenger &/or Telegram in as many devices at the same time, as you like. If you log out, you don't lose your cloud messages. However, you will lose all your Secret Chats and all messages inside them when you log out.

iOS: Go to Settings — Edit — Log out.
Android: Go to Settings — … (in the top right corner) — Log out.
Telegram Desktop: Go to Settings — Log out.

Note that logging out doesn‘t trigger remote deletion of your secret chat messages on your partner’s device — to do that, choose ‘clear history’ first.

iOS: Swipe left on the secret chat, choose ‘Clear History’.
Android: Long tap on a chat, choose ‘Clear history’.

Q: How do I change my phone number?

You can change your number in Bangladeshi Messenger and keep everything, including all your contacts, messages, and media from the Bangladeshi Messenger cloud, as well as all your Secret Chats on all devices.

Important: Your mutual contacts (people in your contacts who also have your number) will get your new number added to your contact in their address book unless you have blocked them in Bangladeshi Messenger. This makes changing numbers even easier.

To change your number, go to Settings, then tap on your phone number (just above the username), then ‘Change Number’. If you already have a different Bangladeshi Messenger account on the target number, you'll need to delete that account first.

Q: How do I delete my account?

If you would like to delete your account, you can do this on the deactivation page. Deleting your account permanently removes all your messages and contacts. All groups and channels that you've created are orphaned and left without a creator but admins retain their rights.

This action must be confirmed via your Bangladeshi Messenger or Telegram account and cannot be undone.

We recommend using a non-mobile browser for this process.
Note that you'll receive the code via Telegram, not SMS.

Q: What happens if I delete my account?

As was just mentioned above, all your data will be flushed from our system: all messages, groups, and contacts associated with your account will be deleted. That said, your contacts will still be able to chat in the groups that you have created, and they will still have their copy of the messages you sent them. So if you want to send messages that can vanish without a trace, try using our self-destruct timer instead.

Termination of a Bangladeshi Messenger account is irreversible. If you sign up again, you will appear as a new user and will not get your history, contacts or groups back. People, who have your phone number in their contacts, will be notified. The new user will be displayed as a separate conversation in their messages list and their conversation history with this new user will be empty.

Q: How does account self-destruction work?

Bangladeshi Messenger is not a commercial organization, and we value our disk space greatly. If you stop using Telegram and do not log in for at least six months, your account will be deleted along with all messages, media, contacts and every other piece of data you store in the Telegram cloud. You can change the exact period after which your inactive account will self-destruct in Settings.

This feature was introduced on November 19, 2014. Since the default self-destruct setting for Telegram accounts is six months, accounts that have been last active before November 19, 2014, self-destructed on May 19, 2015.

Q: My phone was stolen. What do I do?

First of all, sorry about your phone. Unfortunately, the phone number is the only way for us to identify a Bangladeshi Messenger user at the moment. We don‘t collect additional information about you, so whoever has the number, has the account. This means we can’t help you unless you have access either to the phone number or to Bangladeshi Messenger or Telegram itself on any of your devices.

I have access to Bangladeshi Messenger or Telegram on another device

1. Go to Bangladeshi Messenger or Telegram Settings — Privacy and Security and turn on Two-Step Verification. This way the phone number alone will not be enough to log in to your account.
2. Go to Settings — Privacy and Security — Active Sessions and terminate your Telegram session on the old device. Whoever has your phone will not be able to log in again, since they don't know your password.
3. Contact your phone provider, so that they block your old SIM and issue a new one with your number.
4. If you decide to switch to a new phone number, don't forget to go to Settings, tap on your phone number and change your Bangladeshi Messenger or Telegram number to the new one.

I don't have access to Bangladeshi Messenger or Telegram on any other devices

1. First and foremost, you need to contact your phone provider, so that they block your old SIM and issue a new one with your number.
2. Wait till you receive your new SIM with the old number, log in to Bangladeshi Messenger or Telegram, then go to Settings — Privacy and Security — Active Sessions and terminate your Bangladeshi Messenger or Telegram session on the old device.